Started by Matt2112, March 06, 2015, 11:54:56 am
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Quote from: Fishy on June 30, 2015, 08:58:38 amno unlimited fibre broadband and also gets rid of the nasty router and open reach modem combo
Quote from: Fishy on November 23, 2015, 15:14:34 pmAfter numerous calls to BT had an engineer visit who could not find a fault despite his equipment reckoning that i should get 27/28 Mb down..(i'm getting 18/19).. his best guess is something like cross talk of the cabling due to the uptake of fibre from new customers... Nice enough bloke who left me his mobile in case it drops even more... so i can avoid phoning India
QuoteOfgem said the £26m would be divided between some of the worst affected customers and charity.The settlement is the largest yet agreed between Ofgem and a "big six" energy supplier.Npower was fined £2m in October 2011 for a similar offence.
QuoteBiggest penalties for energy suppliers:Npower £26mComplaints failure. Dec 2015 E.On £12mBroke energy sales rules. May 2014 British Gas £11.1mFailure to insulate homes. Dec 2014 SSE £10.5m Mis-selling. May 2013 E.On £7.75m Overcharging customers. April 2015 E.On £7m Smart meter failure. November 2015 British Gas £5.6m Preventing switching. April 2014 British Gas £2.5m Mishandling complaints. July 2011 Scottish Power £2.4m Failure to insulate homes. Dec 2014 Npower £2m Mishandling complaints. Oct 2011 SSE £1.75m Failure to insulate homes. Dec 2014
Quote from: captainkurtz on December 18, 2015, 22:44:40 pmScottish Power trump Npower for being utter lobotomied inept useless c***s.
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