Today's Downtime - October 11th 2012

Started by Stewart, October 11, 2012, 18:24:17 pm

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Stewart

It would appear that my message to ALL members re: Avatars wasn't welcome by our Host...

See below...

Stew

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Hello,

I am writing this to inform you that the script '/index.php' is being used for sending mass emails. Hence, we have suspended Website and CGI services for your account.

In order to revoke suspension you need agree to use 3rd party bulk mailer services for emailing purpose such as Constant Contact.

If you have any further questions, please update the Support Console.

Sincerely,

Rina Payne
Support Specialist

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Hi
We did a ONE off to our members and shall NOT use it again.

You will notice this is the FIRST time we've done this

Stewart

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Hello Stewart,

Thank you for your prompt attention to this matter.

I have revoked the suspension for your account. Please check it from your end.

On our platform, you can only send 200 messages per hour or 2000 messages per day using CGI script. Also, you can send 500 messages per hour or 5000 messages per day using Email client.

If you have any further questions, please update the Support Console.

Sincerely,

Rina Payne
Support Specialist

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